Posts Tagged ‘ROI’

Gary Vaynerchuk is Wrong: There is a Social Media ROI

December 26th, 2011 No Comments

At last year’s LeWeb, my colleague and social media superstar Ayelet Noff asked my favorite wine guy Gary Vaynerchuk the question that we were all hearing in 2009, 2010, and finally forced to answer in 2011: What’s the ROI of social media. Gary answered that that’s the wrong question – and it’s a problem. Gary asked, “What’s the ROI of your mother?” It’s not about data or Facebook friends or Twitter fans, he said. He also said that ROI should


The ROI of Social is "Will Your Business Be Around in 5 Years?"

May 17th, 2010 No Comments

I first blogged the latest edition of Socionomic’s now ubiquitous video about how the media landscape has changed to digital and its social implications back in December. Now, six months later, the world has changed again and Socionomics has come out with a new video called Social Media Revolution 2 (though not the second edition of their video, which has been around for over a year – an eternity in the age of the iPad). A few facts, from Socionomics:


Socionomics takes on Social Media ROI

February 18th, 2010 No Comments

I’ve already written about social media ROI before, but this socionomics video further shows the economics of social media. As a recent HubSpot report showed, inbound marketing has a 60% lower cost per lead than traditional, outbound marketing. Companies that have a higher level of social media have higher sales. Gary Vaynerchuk was able to use the Internet and the power of video blogging to turn his father’s Shoppers Discount Liquors to the powerhouse that Wine Library is today. Just


The REAL Social Media ROI – Quantifiable and Measurable (Sometimes)

February 3rd, 2010 5 Comments

After writing my last post about the ROI – the return on inaction –  of social media, one of the commentators challenged me to actually quantify the social media return on investment. This give and take is one of the challenges and benefits of social media. Companies can’t just stand behind pronouncements – they are challenged and forced to strengthen their claims. The interesting thing about the question of “What is the ROI of Social Media” is that we can


What is social media?

January 28th, 2010 No Comments

Following up on my previous post about the ROI of social media, perhaps it’s worth explaining what social media is. Social media is not so new. Even the technology is new and major social networks have been on for close to a decade. Facebook only started in 2004. Twitter in 2006. Blogger in 1999 and bought by Google in 2003, and WordPress also was first released in 2003. College seniors that opened up a Facebook profile in 2004 are now