7 Steps to Marketing Web Design Success

The web has been around for over 15 years and today a website is more than just an online brochure but an overall content hub for your customers. Research and “word of mouth” is done by visiting your website. Yet, design trends and need change all the times and something that was appropriate in 2008 may not be appropriate in August 2010. Something that was put together quickly but lacked strategy may also not be providing you the customers you need.

But when redesigning your website, there are a lot of considerations, including these seven tips for web design success.

  • Investigate What Your Current Site Visitors Are Doing. – Use tools like Google Analytics, omniture, Verify, and examine and test your current site. I was shocked to see on a recent client’s site that more than 1/3 of all of their traffic comes from Macintosh  users and on another client’s site, the most popular page was the Contact Us page. There is no real way to know this without checking the actual data – and it’s there and it’s valuable.
  • Record All Incoming Links to Your Current Website – It is tedious and time consuming but do you want potential customers to turn away because instead of getting to your site, they got an error page.  Instead of ranking high for your ideal keyword, you rank lower because you lost link bait? Links are currency and valuable and take care to keep them!
  • Define Your Target Audience – The “P” in the POST method. Different users use the web differently and they have different needs. Make sure you are addressing their needs.
  • Carefully Consider Your Theme and “Look And Feel” – Your offline and online marketing collateral should match and be consistent. Your website should look modern and not like something that belonged on GeoCities in 1994. Nor should it be so full of Flash that no one can actually use it.
  • Define Your Strategic Goals – Looking like someone else isn’t really going to help you. Instead of trying to “keep up with the Joneses,” “Document the purpose and quantifiable goals for your redesign.” Think about what is actually going to be different after your redesign.  Are all aspects of your redesign in-line with your goals?
  • Focus on Content Creation – Content is still king. How will your site incorporate content? If you have a flashy design but two sentences and a bunch of misspellings, or it’s stale, how is that going to help you? Consider future growth areas as well.  Test your content with your customers. Consider a blog. You need more than just an About Page and Contact Us page (though they are important). What are your customers looking for that is useful for them?
  • Choose Keywords Carefully SEO isn’t just about keywords. Make sure that your site uses appropriate keywords that fit your branding, describe your product or service, and that will help you in the search engines and fit with your audience’s needs.

Five Things to Do When Developing a New Website

The world has moved online and, despite the explosion of mobile marketing and social networking, your website is an even more important component of your marketing strategy and brand identity than ever before. Yet, many companies still have sites that look like they were designed in 2003 or earlier.

There are a lot of things that go into web design – usability, content writing, SEO, SEM, functionality, content management systems and IT decisions. But there are a few easy things that everyone who has a company and a website needs to know about today. Before you sign a contract with a web designer, here are five things to discuss. Here are five things every company needs to do when developing a new website:

5. Meta Description – As with titles and links, Search Engine Optimization is a complicated process, which factors in many considerations. Good SEO is also not enough to get your site found and building customers but best practices are a minimum. It’s important to learn about these factors when designing your website. But as soon as your website is live, there are a few things that you need to learn how to do and evaluate on your site.

One of the major things that you need to check that each individual page has a unique metadescription. A metadescription is a short (ideally 154 characters or less) description of your page. It’s not visible to your reader, but rather written in your XHTML code. If you’re lucky, and one of the reason to include it, instead of trying to guess what your page is about, Google and other search engines will use your meta description in their site description.

For example, when searching for “brand development”, the focus2 agency has no metadescription and when there results appear in Google’s search results, I have no idea what they are about – and therefore am likely to search elsewhere.

Note that this isn’t just about SEO. Focus2 still showed up on the first page of Google when searching for brand development, albeit at the bottom. Other pages that have metadescriptions appear on the second, third, even thirtieth page. Although maybe this company would have ranked higher had they had a compelling metadescription on their page. But it’s not helpful to their potential customer.

Alternatively, look at the first result. Even though it’s not what the whole site is about, this insider page shows up as the first result in Google. More importantly, the reader learns more about the topic of the page.

The same can be seen when searching for CRM system. Without a meta description:

With a meta description:

4. Title – Does your page title adequately reflect your content or is your homepage title “Homepage”. If your title of your landing page is “homepage” well, your readers don’t know what your site is about and you certainly aren’t showing up in search engines.

Do each of your individual pages have unique titles or is every page the same, repeated title? Besides not being helpful, duplicate titles (and duplicate metadata) can hurt your search engine rankings. Yes, it means that every single page – including individual blog posts, about pages, and boilerplate content – needs to be unique and original.

3. Links – Are people linking to your website?  While link exchanges reflect the worst of the web, and hark back to banner exchanges at the birth of the Web in the early-1990s, the more quality links your site has, the better ranked it will be in the search engine. Consider press release distributions, finding like minded trade groups, blog aggregators, and partner organizations, and asking them to link to your site. Start building quality links – and don’t stop.

However, don’t rely on the low-wage, offshored labor that promises you 25 links for $10, frequently found on eLance and other services. That’s link farming. Those links may include links to black-hat sites or other low-quality sites and may actually do more harm than good. Farms are for growing food, not website traffic.

2. Mobile – The Internet isn’t just for the Personal Computer anymore. It’s gone portable. With the iPad, iPhone, Blackberry, Nexus, Nokia phone, Symbian, WebOS, Android, or other mobile operating systems, the Internet has gone mobile. A recent Nielson study has shown that 43% of all mobile phone owners are able to access the internet with their handsets, with about 29% of those now actively using the internet via their phones. Additionally, smartphone users are most prominently using their smartphones for searching, with 73% of mobile internet users having conducted an internet search on their mobile. The iPhone and iPod Touch, which have been around for almost three years now, have roughly 85 million users. At the same point in their histories, Netscape and America Online (AOL) had just 18 million and 8 million users, respectively, according to ReadWriteWeb.

1. Usability – How do people use your site? Is it easy for them to find what they are looking for or do they have to click through a variety of menus to find their information. If your potential customer can’t find what they are looking for quickly, that potential won’t be realized and the sale won’t be made.

Conduct usability research, invite others to try to perform tasks, and think about what tasks your potential customers will perform.